Mònica Gràcia Terrafeta, with NIF 40521883T and official adress in Carrer dels Valls, 17, 17200 Palafrugell (Girona), is the owner of Òptica Gràcia, of the domains name on the Internet www.opticagracia.com and www.opticagracia.es and responsible for the treatment of the personal data supplied by users via this web site.
We are committed to ensuring that your personal information is protected and is not used improperly.
In this document we explain who is responsible for treatment, for what purpose will be your personal information treated, the legitimation for the treatment, how and why we collect it, how we use it, their rights and also explains the processes that we carry out to protect your privacy.
By providing us with your personal information and using our web site, we understand that you have read and understood the terms related to the information of the protection of personal data that are exposed. We assume the responsibility to comply with the data protection legislation at national and European level, and we aim to treat your data in a lawful, fair and transparent way.
Who is responsible for the treatment?
Our company is responsible for the processing of the personal information of our customers. Contact the responsible for Data Protection of Novaeventos: email@example.com
To exercise your rights go to the e-mail address: firstname.lastname@example.org enclose a photocopy and/or scanned copy of the passport of the applicant.
For what purpose do we collect your personal information?
Purposes covered in the contractual relationship:
The main reason why we collect your personal information is to process the sending of advertising and promotions and services offered by our company, as well as to respond to your communications.
What is the legitimation for the treatment of personal information?
For the treatment of your personal information we rely on the legitimation for several reasons:
- To enforce a contract and/or commercial relationship.
- With your consent, for example, for sending customized offers of products and services of our company.
Who can we communicate your personal information?
You must know that in some cases it is required the transfer of your data to third parties that perform services associated with the contract. In this sense, for the management of the purposes inherent to the development and compliance with the object of the contract, it may be necessary and required for the provision of the service to communicate your data to different providers.
In all cases, our company assumes responsibility for the personal information you provide us, and we ask those companies with whom we may share your personal information to apply the same degree of protection of the information as we do.
In addition, your personal information will be available to the public administrations, judges and courts, to the attention of the potential liabilities arising from the treatment.
Our company does not plan to make transfers of data to third countries. The personal information we collect resides in Spain.
How can you exercise your rights?
You have the right to control the personal information we collect, in this way we also make sure that it is accurate and truthful.
You have the right to obtain access to your personal information, as well as to request rectification of inaccurate data or request the deletion when, among other reasons, the data is no longer necessary for the purposes for which it had been collected.
In certain circumstances, and for reasons related to your particular situation, you will be able to oppose the processing of your data. You can also exercise the right of limitation of the treatment of your personal information, asking us for its preservation.
In certain circumstances, you may be able to request the portability of your data to another responsible for treatment.
You may exercise your rights without charge and receive a response within the time limits established by the current legislation on data protection, you can choose between the following ways:
- Sending a signed written request addressed to Òptica Gràcia (Carrer dels Valls, 17. 17200 Palafrugell (Tarragona), must attach a photocopy of the applicant. If you have already provided the e-mail address or addresses it will be imperative to provide them.
- Sending request along with a photocopy and/or scanned copy of the passport of the applicant to the e-mail address: email@example.com
You can send a complaint to the Spanish Data Protection Agency, especially when you are not satisfied with the response of the exercise of your rights, for more detail visit the official website www.aepd.es.
How can you modify the way we contact you to inform you about our products or services?
- by sending a signed written request addressed to Òptica Gràcia (Carrer dels Valls, 17. 17200 Palafrugell (Tarragona). Must attach a photocopy of the applicant. If you have already provided the e-mail address or addresses it will be imperative to provide them.
- Sending request along with a photocopy and/or scanned copy of the passport of the applicant to the e-mail address firstname.lastname@example.org
How long do we store your personal information?
We only store your personal information in order to be able to use it according to the purpose for which it was collected, and according to the legal basis of their treatment according to the current law. We will keep your personal information as long as there is a contractual relationship with you, or as long as you do not exercise your right of withdrawal, cancellation and/or limitation of your data processing.
In these cases, we will keep the information properly locked, without giving any use to it, as may be necessary for the exercise or defense of claims or may be caused by some kind of judicial accountability, legal or contractual treatment, that need to be addressed and for which recovery is necessary. In no case will keep your data more than 10 years from the end of the contractual relationship, compulsory retention period established by Law 10/2010, of April 28, for the prevention of money laundering and the financing of terrorism.
How do we protect your personal information?
We are committed to protecting your personal information. We use the appropriate technical and organizational measures, with the purpose of protecting your personal information and privacy and review such measures on a regular basis.
We protect your personal information through the use of a combination of security controls both physical and logical, or even access controls that restrict and manage the way in which your personal information and personal data are processed, administered and managed. We also make sure that our employees are properly trained to protect your personal information. Our procedures indicate that it is possible that we may request proof of identity before sharing your personal information with you.
In accordance with our guarantee of security and confidentiality, we are particularly interested in offering the highest level of security and protect the confidentiality of the personal information you provide us. For this reason, commercial transactions are performed in a secure server environment under SSL (Secure Socket Layer).
If at any time you have problems accessing any part of our website, it may be due to the version or configuration of your browser.
By e-commerce transaction is understood the whole process of realization of a trade agreement including the contact between both client and company. The aspects that must gather all commercial transactions are:
- Authentication that ensures the physical or legal personality with which we communicate.
- Integrity, that is to say, that the content of the communication between both parties cannot be modified.
- Confidentiality, which is the guarantee that nobody unauthorized can know the content of the communication.
Our website is not directed to children under the age of 18. We do not collect any personal information from children under this age deliberately, unless we have the consent of the parent or guardian.
If you are a minor, please do not attempt to register as a user of our website. If we discover that by mistake we have obtained personal information of a minor, we will delete that information as soon as possible.
Recommendations and Precautions
These are some advices and recommendations:
- Do not share your user or the password information.
- Do not store it in easily accessible locations: computer, agenda.
- Always use our SSL security system.
- Always disconnect the browser session after having entered your user or password information in the system.
Changes to this Data Protection Information
We will review and update the data protection information when the legislation changes or in any of the procedures of treatment of your personal information, indicating the date of the last update, content and date.
If we have your e-mail address we will send you an email with the information of such changes. If necessary, renew your consent to confirm your agreement to these changes.
This information of data protection was updated for the last time in January 2019.